SALES AND DISTRIBUTION

Hilton yields concessions in talks with OTAs

Recent negotiations with online travel agencies produced several victories for Hilton Worldwide. Concessions he cited include the right to charge loyalty customers lower rates than it pays to OTAs and elimination of last-room availability clauses.

Hilton Worldwide completed a series of negotiations with major online travel agencies over the last quarter and wrangled important economic and marketing concessions, according to CEO Chris Nassetta.Nassetta said Hilton Worldwide won the right to lower the commissions it pays to online travel agencies such as Expedia and Booking.com.

Source: Hilton yields concessions in talks with OTAs

Published by Prof. Dr. Mihir Nayak

Prof. Dr. Mihir Nayak is an award winning Hotelier, Travel Journalist, Author and Professor. A graduate of the Salzburg Tourism School, he worked in Europe for 8 years before opening his first Hotel.

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